Policy
The call of the Ocean came at a young age for many of us. But sometimes life gets choppy and the sea is like a friend that moved away from our daily life. I too have spent time away from the Ocean and this time away is what gives me deep gratitude for my return. At the Oceanside Surf School we have found a home, a place to share our journeys, a place to share Mother Ocean. She is so big, that the words we try to use could never explain the power and strength she reveals to us. With that we welcome you to the Surf School, it is a joy to teach you. We are here to focus on your relationship with the Ocean and how we can best improve upon skills that are obtainable to your style. We all have our own style but the Surfing style, rooted in islands of the pacific, native to the indigenous only, is lost art form that you will discover. A deep message only spoke in tones of the heart. The wonder of our childhood awakens once again. It is a wonderful feeling, it is a call, it is the Ocean.
Your here, to enjoy the Journey,
guarantee it!
1. Booking and Payment
- All lessons must be booked and paid for in advance via our online booking system.
- By completing a booking, you confirm that all information provided is accurate and that you have the legal capacity to enter into this agreement
2. Cancellations and No-Shows
- 24-Hour Cancellation Policy: We require a minimum of 24 hours’ notice to cancel or reschedule a lesson without penalty.
- Late Cancellations (less than 24 hours’ notice) and No-Shows are non-refundable.
- No exceptions will be made for illness, traffic, or personal emergencies. Please plan accordingly.
3. Refunds and Credit Card Chargeback
- Refunds will only be issued in the case of cancellations made with more than 24 hours’ notice.
- Chargebacks initiated for valid charges (such as late cancellations, no-shows, or services rendered) will be contested and may result in additional legal or administrative fees.
4. Assumption of Risk and Release of Liability
- Surfing is an inherently risky activity that involves physical exertion and interaction with natural elements, including waves, tides, and marine life.
- By booking a lesson, you acknowledge and assume all risks associated with surfing and waive any liability against Oceanside Surf School, its staff, contractors, and affiliates.
- Oceanside Surf School is not responsible for injuries, accidents, or lost personal property during lessons.
5. Parental Consent for Minors
- Participants under 18 years of age must have written consent from a parent or legal guardian before participating in any lesson.
- By booking on behalf of a minor, you confirm you are the minor’s legal parent or guardian and accept full responsibility for the minor’s participation.
6. Behavior and Conduct
All students are expected to follow safety instructions and behave respectfully toward instructors, staff, and fellow participants.
- Oceanside Surf School reserves the right to terminate any lesson without refund if a student behaves recklessly or endangers themselves or others.
7. Understanding and Acceptance
- By booking a lesson, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions.
- Oceanside Surf School reserves the right to update or modify these Terms at any time without prior notice.
