Cancellation Policy

OCEANSIDE SURF SCHOOL

Premier Private Surf Lessons – Cancellation & Make-Up Policy

Effective Date: August 15, 2025

This Cancellation & Make-Up Policy applies to all clients enrolled in the Premier Private

Package offered by Oceanside Surf School, which includes one (1) private surf lesson per

week. By enrolling in this program, the client and/or their parent or legal guardian acknowledges

and agrees to the terms set forth below.

1. Lesson Format

Each session in the Premier Private Package is structured as a two-hour experience, which

includes:

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90 minutes of dedicated instruction, broken down as:

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60 minutes in the water focused on surfing technique, safety, and skill

progression.

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30 minutes before and/or after water time dedicated to:

■ Providing feedback to parents or guardians.

■ Reviewing the student’s Surfing Guide.

■ Customizing and preparing lesson plans based on student progress.

15 minutes of pre-arrival time is encouraged to allow students and families to settle in,

check in with the instructor, and prepare equipment.

15 minutes of post-lesson hangout time is built into the experience, during which

clients and their families are welcome to relax under the Oceanside Surf School

canopy or make use of available beachfront facilities.

2. Cancellation Policy

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Clients must provide a minimum of seventy-two (72) hours’ advance notice to cancel

a scheduled lesson and be eligible for a make-up session.

Each client is entitled to one (1) make-up lesson per calendar month, provided

cancellation was received within the required notice period.

Cancellations made less than seventy-two (72) hours before the scheduled lesson

will not be eligible for a make-up and will be considered forfeited.

Repeated last-minute cancellations or excessive absences may result in a review of

participation or loss of priority scheduling.3. Make-Up Lessons

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Approved make-up lessons must be scheduled and completed within two (2) months

of the originally missed lesson.

All make-up sessions are subject to instructor availability and scheduling capacity.

Clients must communicate directly with Oceanside Surf School to coordinate any

rescheduled sessions.

4. Weather, Tides, and Ocean Conditions

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All scheduled surf lessons are subject to change based on weather conditions, ocean

tides, swell size, and overall safety.

Oceanside Surf School will notify clients as early as reasonably possible if a lesson must

be rescheduled due to environmental or safety concerns.

Lessons rescheduled by the school due to ocean or weather conditions will not count

toward the monthly make-up allowance.

5. Acknowledgment

By signing below, the client and/or their parent or legal guardian confirms that they have read,

understood, and agree to all terms outlined in this Cancellation & Make-Up Policy. Oceanside

Surf School reserves the right to revise this policy at any time with appropriate notice to clients.